Discovering new relatives is the main goal of AncestryDNA, but sometimes you find a match you simply do not want to see. Whether it is an abusive relative, an ex-partner’s family member, or just a “false match” cluttering your list, Ancestry allows you to remove them...
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You open your AncestryDNA results expecting to see 25% Italian because your grandfather was from Rome, but the report says 2%—or worse, 0%. Is the test broken? Did you find a family secret? Most likely, the answer is simple biology. DNA is not passed down in neat, equal slices. This guide...
When digging into your family history, you often find fascinating records that you aren’t quite ready to attach to your tree. Maybe you need to verify a date, or perhaps the record belongs to a spouse’s family line and you need to ask your husband or wife before adding it. This is...
One of the most common questions couples ask is whether they need to pay for two separate subscriptions to research their family history together. The short answer is: You cannot share a single login, but there are official ways to link your accounts, share one family tree, and even...
Locked out of your account? Whether you have forgotten your password or your account has been temporarily locked due to too many login attempts, recovering access is usually quick. This guide will walk you through the standard password reset process and provide solutions for difficult...