In this guide, we aim to address all your concerns related to canceling a subscription or free trial on Ancestry.com and obtaining a refund for your membership. Canceling a subscription can sometimes be a confusing process, and understanding the conditions for refunds is crucial. We will provide you with clear instructions on how to cancel your Ancestry.com subscription, as well as information on their refund policies.
Here the steps to cancel subscription of ancestry account and we also covered how to renewal and cancel free trail as well.
- Log in to your Ancestry.com account.
- Click on your username in the top-right corner of the screen and select Your Account from the drop-down menu.
- In the “Subscription Options” section, locate your active subscription and click on the Cancel Subscription link next to it.
- You will be prompted to confirm your account by entering your password. Enter the correct password and click on the Continue button.
- Ancestry.com may ask you for a reason behind canceling your subscription you can tell any reason.
- Finally, click on the Continue button to confirm your cancellation. Your subscription will now be deactivated.
Keep in mind that you’ll still have access to paid features until the end of your current billing cycle. After that, your account will revert to a free guest account, and you’ll lose access to premium content and features.
How Can I Get A Refund From Ancestry?
- Contact Ancestry’s Member Services by calling their support phone number. You can find the contact number for your country on their Contact Us page.
- Provide the representative with your account details and the reason for requesting a refund. They will review your case and inform you whether you’re eligible for a refund based on their policies.
- If your refund request is approved, the representative will process it, and the refunded amount should be credited back to your original payment method within a few business days.
Ancestry Troubleshooting
If I Cancel My Ancestry Subscription, Will I Get a Refund?
Refund policies may vary, but generally, Ancestry does not provide refunds for unused subscription periods. It’s recommended to review their cancellation and refund policies
How Do I Cancel My Free Trial on Ancestry.com?
To cancel your free trial on Ancestry.com, sign in to your account, go to the subscription settings, and follow the cancellation instructions provided.
How Do I Cancel Ancestry Auto Renewal?
To cancel Ancestry’s auto-renewal feature, log in to your account, navigate to the subscription settings, and follow the instructions to disable the auto-renewal option.
What Happens If You Cancel Ancestry Subscription?
If you cancel your Ancestry subscription, your access to the subscription features will end at the end of the current billing period. However, you will still retain access to your family tree and other basic features available to free users.
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