Mainly there are two basic ways through which you can contact the company regarding your problem. And we are happy to solve your problem. The first one is the email option and the second one is the phone number. So below I am sharing how you can contact easily with the ancestry DNA online help center. Just have a look.
Ancestry DNA Support Toll Free Number
1-800-958-9124
Monday – Friday: 9:00 am – 11:00 pm EST
Saturday – Sunday: 9:00 am – 11:00 pm EST
Ancestry Account Support Toll Free Number
1-800-615-6560
Monday To Friday: 9:00 am – 11:00 pm EST
Saturday To Sunday: 9:00 am – 11:00 pm EST
Ancestry Health Support Toll Free Number
1-800-718-7173
Monday – Friday: 9:00 am – 11:00 pm EST
Saturday – Sunday: 9:00 am – 11:00 pm EST
Ancestry DNA All Counties Toll Free Numbers List
Country | Toll Free Number | Timings |
---|---|---|
United States | 1-800-401-3193 | Monday - Friday: 9:00 am - 11:00 pm ET Saturday - Sunday: 9:00 am - 11:00 pm ET |
United Kingdom | 0-800-783-1340 | Monday - Friday: 9:00 am - 9:00 pm GMT Saturday - Sunday: 9:00 am - 5:30 pm GMT |
Canada | 1-800-958-9073 | Monday - Friday: 9:00 am - 11:00 pm ET Saturday - Sunday: 9:00 am - 11:00 pm ET French Monday - Friday: 9:00 am - 7:00 pm ET |
Sweden | 020-091 02 03 | Monday - Friday: 9:00 am - 5:30 pm CET Saturday - Sunday: Closed |
Ireland | 1-800-303-667 | Monday - Friday: 9:00 am - 9:00 pm GMT Saturday - Sunday: 9:00 am - 5:30 pm GMT |
Germany | 0800-724 61 05 | Monday - Friday: 9:00 am - 5:30 pm CET Saturday - Sunday: Closed |
Mexico | 1-800-975-1898 | Monday - Friday: 8:00 am - 6:00 pm CST Saturday - Sunday: Closed |
Australia | 1-800-251-838 | Monday - Friday: 9:00 am - 8:00 pm AEST Saturday - Sunday: 9:00 am - 4:00 pm AEST |
New Zealand | 0800-440-970 | Monday - Friday: 11:00 am - 10:00 pm NZST Saturday - Sunday: 11:00 am - 6:00 pm NZST |
Other Locations | 801-494-8595 | Monday - Friday: 10:00 am - 6:00 pm ET Saturday - Sunday: Closed |
France | Contact them through Mail https://support.ancestry.fr/s/email-us | |
Italy | Open this link https://support.ancestry.it/s/ |
How Do I Contact Ancestry DNA By Phone
Above all toll-free ancestry phone numbers search where you can contact the customer care directly. Most of the time you are not satisfied with the reply which is sent by email trough the experts. Then, in that case, you can tell the ancestry complaints with the help of the phone number. Even due to the high volume of the email received, they skip some emails. So now you can contact between 9:00 a.m to 11:00 p.m. It is the best time to get the solution to the issues that you are having.
How Do I Contact Ancestry By Email
When the users are facing the problem then How to contact someone on ancestry. Then with the help of the email option which is available on the website, you can easily contact the customer service. Email is one of the best ways of communicating with customer service. Here you will get a fast reply as the department is open for 24 hours and 7 days. In case you send the email at the late night. Then you will get the response on the ext day pf the business. You just need to send the email on the ancestry and you will get the best solution by the experts.
The DNA Kit I ordered is for my husband, Mikko Epps. However, when I scan the code it states the owner is Janelle Nelson because I ordered the kit. What can be done so that this kit registers to my Husband?
Mail them regarding this, they will change the name